Privacy Policy of SOV par la cloche

This Privacy Policy became effective as of December 11, 2025, and was last updated on December 11, 2025.

SOV par la cloche recognizes the importance of your right to privacy and is committed to protecting the personal information we collect, use, and store in the course of our activities.

Purpose of this Privacy Policy

This Privacy Policy (the "Policy") outlines the practices of SOV par la cloche regarding the collection of personal information and the use of cookies. This policy is intended to help you understand what information SOV par la cloche collects, uses, and stores through its website, SOVparlacloche.com (the "Website"), and its mobile application, SOV par la cloche (the "Mobile App").

By navigating the Website or using the Mobile App, you consent to the collection, use, disclosure, and retention of your personal information in accordance with the terms and purposes described below. If you do not agree to these terms and purposes, please refrain from accessing and/or using the Website or Mobile App.

Access to your personal information

Only authorized personnel of SOV par la cloche may access your personal information, provided such access is deemed necessary to ensure the quality of SOV par la cloche’s services. SOV par la cloche team members are required to maintain the confidentiality of the personal information to which they have access throughout their employment.

No personal information shall be disclosed to third parties without your prior consent.

What personal information does SOV par la cloche collect?

SOV par la cloche collects only the personal information necessary to ensure the quality of its services, as well as personal information relating to your interactions with the Website and/or Mobile App, to enhance user experience, including:

Your first and last name
Your email address
Your telephone number
Your login information (username and password)
Your digital interactions (cookies)

SOV par la cloche also collects information that you provide voluntarily via electronic forms when entering a contest or subscribing to the newsletter, or when participating in a survey or questionnaire.

How does SOV par la cloche use your personal information?

SOV par la cloche collects, uses, and stores personal information for the purposes for which it was collected. SOV par la cloche collects only the personal information that you have consented to or as permitted by law. The following list describes in general terms, but is not limited to, the purposes for which SOV par la cloche collects your personal information, namely:

Managing and improving the Website and Mobile App.
Managing newsletter subscriptions.
Communicating content to Mobile App users regarding SOV par la cloche news, updates, new features, or exclusive offers.
Distributing promotional offers.
Managing and responding to messages, inquiries, or complaints related to the Mobile App.
Conducting studies and data analysis to generate statistics to understand user interactivity with the Website and Mobile App.
Ensuring proper functionality and performing routine maintenance checks to support continuous improvement across the Website and Mobile App.
Enhancing the user experience on the Website and Mobile App.
Administering contests.
Collecting user testimonials to share on the Website and creating marketing or promotional materials and social media content.
Performing other operational and administrative activities in support of SOV par la cloche's business operations.

How is your personal information collected?

Directly from you

SOV par la cloche collects personal information that you provide directly and voluntarily, notably when you:

Access the Website
Create an account on the Mobile App
Subscribe to the 30-day free trial offered on the Mobile App
Contact the SOV par la cloche team via the contact form on the Website, by email, by telephone, or via private message on Facebook or LinkedIn
Subscribe to the newsletter
Participate in contests
Respond to surveys and questionnaires

From third parties

SOV par la cloche does not collect any personal information from third parties.

When you browse the Website or use the Mobile App

SOV par la cloche collects technical information when you access the Website and the Mobile App, such as your device's IP address and other data, as well as data related to your interactions with the Website and Mobile App.

Use of cookies

Cookies are small text files that store information transmitted between a server, a web browser, or a device when a user visits and interacts with a website. These may be necessary for a website to function properly. Cookies may contain personal and technical information, such as the user's device type, browser information, and other identifiers.

SOV par la cloche collects browsing data using cookies and other technologies, like Google Analytics, to optimize your online experience on the Website. The cookies and technologies used by SOV par la cloche cannot be used to identify you directly.

While some of these cookies are essential for the proper functioning of the Website, others are used solely to collect information intended to improve the Website and the user experience, or to conduct studies and analysis for statistical purposes.

When you access and interact with the Website, certain personal information may be automatically collected, including, but not limited to:

Your computer's IP address
Your region or municipality (determined according to your IP address)
The type of your device (computer, tablet or mobile phone)
The type and version of your browser and your operating system
Your browser language
The pages visited on the Website, as well as your browsing behaviours and interactions
The date, time, duration, and frequency of visits and activities on the Website
The point of origin and referring sites
Location data and other mobile device information used to access and interact with the Website

You may choose to accept or refuse the use of cookies. By default, web browsers automatically accept cookies. However, you can configure your web browser settings at any time to decline or block cookies. Doing so may affect your browsing experience, and certain features of the Website may not function properly or as intended.

Links to other sites

The Website may contain links to third-party sites that are not operated or controlled by SOV par la cloche. These sites are independent of SOV par la cloche, which disclaims any responsibility for the privacy practices, content, or policies of such third-party sites.

Retention of personal information

SOV par la cloche retains your personal information as long as needed to fulfill the purposes for which it was collected. Under specific conditions allowed or required by law, SOV par la cloche may store it longer. Once your personal information is no longer needed, it is securely and permanently destroyed.

Your rights with regard to your personal information

SOV par la cloche recognizes your rights regarding your personal information.

Right to be informed: ou have the right to know how your personal information will be collected, used, stored, and shared. This also includes knowing why and how SOV par la cloche collects and uses your personal information.
Right to access: You may request access to your personal information held by SOV par la cloche, assess its accuracy, and request that it be corrected, unless the law provides an exception.
Right to rectify: You can request corrections if you find mistakes, inaccuracies, or incomplete information in your personal information.
Right to erasure: While you do not have a general right to erasure, you can request the removal and deletion of your personal information in certain cases.
Right to data portability: You may request a copy of your personal information held by SOV par la cloche in a readable format.
Right to object: You can refuse to allow your personal information to be used for one or more of the purposes mentioned in the section "How does SOV par la cloche use your personal information?" of this policy.
Right to withdraw consent: You can change your mind and withdraw your consent regarding the use of your personal information for the purposes mentioned in the section "How does SOV par la cloche use your personal information?" of this policy.
Right to be informed about automated processing: You have the right to be informed when automated decisions about you are based exclusively on automated processing of your personal information. You also have the right to know which personal information was used to render the decision and what reasons, principal factors, and parameters led to the decision. You may also exercise your right to submit observations regarding the automated decision and request corrections.
Right to file a complaint: You can file a complaint if you have reasons to believe that SOV par la cloche does not comply with the laws applicable to the protection of personal information in all jurisdictions where it operates.

In such an event, please send a detailed email to SOV par la cloche’s Privacy Officer, the person responsible for personal information protection. The email will constitute a formal complaint only if it includes the following information

Full name and contact details of the complainant
A detailed description of the subject of the request
The specific personal information concerned
Relevant dates or time periods

A request submitted by email will be considered admissible only if it:

Includes all the necessary elements required to constitute a formal complaint (as listed above).
Is submitted by the individual to whom the personal information relates or by the representative complainant of said individual.

Once a request is deemed admissible, the Privacy Officer of SOV par la cloche will process the complainant’s request within 30 days. If the request cannot be fulfilled within this 30-day period, the Privacy Officer of SOV par la cloche will contact the complainant to explain the reason for the delay and the new timeframe for issuing a response.

If a request is deemed inadmissible, the Privacy Officer of SOV par la cloche will notify the complainant via email, providing the reasons for the request’s inadmissibility.

Security measures

SOV par la cloche has implemented security measures necessary to protect the personal information collected. These measures are proportionate to the sensitivity of said personal information. These security measures adhere to industry best practices and applicable laws to protect your personal information against loss, theft, or any unauthorized access, disclosure, copying, use, or modification.

The security measures implemented by SOV par la cloche include, but are not limited to:

Administrative measures: Adoption of an Information Security Policy.
Technological measures: Regular security threat and risk assessments for the Website and Mobile App.
Physical measures: Strict access controls to users’ personal information. Only authorized SOV par la cloche personnel may access users’ personal information if such access is deemed necessary to perform their duties or ensure the quality of SOV par la cloche’s services.

While SOV par la cloche implements several security measures to adequately protect your personal information and mitigate risks associated with the loss, theft, or any unauthorized consultation, disclosure, copying, use, or modification of your personal information, a risk always remains. SOV par la cloche cannot guarantee that your personal information will not be subject to a confidentiality breach in the event of a security breach.

f you have reason to believe your personal information has been compromised, please contact the Privacy Officer of SOV par la cloche identified below immediately.

Privacy Officer of SOV par la cloche

If you have any questions regarding SOV par la cloche’s Privacy Policy, wish to exercise any of your rights with regard to your personal information, or would like to file a complaint, please contact:

Richard St-Pierre
richard@sauveparlacloche.com

Changes to the Privacy Policy

SOV par la cloche may, at its discretion, periodically update or modify this policy. If this is the case, SOV par la cloche will post a notice on its website.

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